Trustimo Logistics – Terms & Conditions of Service

1. Scope of Service

These Terms apply to all services provided by Trustimo Logistics, including transportation, freight forwarding, warehousing, and related logistics services. By using our services, you agree to be bound by these Terms.

2. Customer Responsibilities

  • You must provide accurate details about the cargo, including weight, dimensions, contents, and value.

  • You are responsible for proper packaging, labeling, and compliance with applicable laws.

  • All permits, customs documentation, and duties are your responsibility unless agreed otherwise.

3. Rates & Payment

  • All quotes are subject to change based on fuel, currency, carrier charges, and other variable costs.

  • Payment is due within [e.g. 15] days of invoice unless agreed in writing. Late payments may incur interest.

  • Fees must be paid in full; no setoffs or deductions allowed.

4. Liability & Claims

  • Trustimo is not liable for loss, damage, or delay unless caused by our proven gross negligence.

  • Our maximum liability is limited to the lesser of $100 per shipment or statutory limits unless extra coverage is purchased.

  • Claims must be made in writing within 7 days of delivery. Legal action must begin within 9 months of delivery.

5. Insurance

We do not provide cargo insurance unless specifically requested and paid for. You are advised to arrange your own insurance.

6. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, strikes, or regulatory actions.

7. Jurisdiction

These Terms are governed by the laws of [Insert State/Country], and disputes shall be resolved in the courts of [Insert Jurisdiction].

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